Melbourne, Australia · Taking calls now

Every call answered.
Even when you can't.

Missed calls cost you bookings. PurpleMango makes sure every call is answered, every lead is followed up, and every appointment is booked around the clock.

<1sAnswer time
24/7Always on
AULocal numbers
0Missed calls
what we solve

Sound familiar?

These are the exact problems that cost personal care businesses bookings, revenue and time every single week.

📵

Calls ringing out during appointments

Your team is with a client. The phone rings. No one answers. The caller hangs up and books with your competitor down the road.

Every call is answered immediately even when your hands are full.
🌙

After-hours enquiries going nowhere

Someone sees your Instagram at 9pm and calls to book. They get voicemail. By morning they've forgotten about you.

We answer and book appointments after hours, on weekends and on public holidays.
📋

Spending hours on the phone doing admin

Booking confirmations, rescheduling, answering the same FAQs fifty times a week. Your team's time is worth more than this.

Routine calls are handled automatically. Your team focuses on clients in front of them.
🔁

Leads who never hear back

A new enquiry comes in. It gets noted down. Then the day gets busy. By the time someone follows up it's too late.

Leads are called back automatically qualified and booked before they cool off.
💸

No-shows draining your schedule

A client doesn't show. That slot sits empty. You find out too late to fill it. It happens every week.

Appointment reminders and confirmations go out automatically, slashing no-show rates.
📞

Peak times overwhelming your front desk

Monday mornings. Post-holiday rushes. Three people calling at once and only one person to answer them all.

Multiple calls are handled simultaneously. No queues, no hold music, no lost bookings.
who we help

Built for businesses that run on bookings

Personal care, health and service businesses across Melbourne where a missed call means a missed booking.

Bookings · enquiries · gift vouchers
Beauty & Skin Clinics
Skin clinics and beauty studios miss bookings every time staff are treating clients. We answer those calls and book the appointments.
🪷
Appointments · packages · cancellations
Massage & Day Spas
Spas run on relaxation not ringing phones. We handle inbound calls so your therapists can stay present with their clients.
🦷
New patients · booking · recalls
Dental & Allied Health
Clinics lose new patients daily to unanswered calls. We capture every enquiry and book them in before they call your competitor.
✂️
Cuts · colours · rescheduling
Hair Salons
Stylists can't pick up mid-cut. We answer on their behalf, capture the booking and fill the diary without anyone putting down the scissors.
🏋️
Memberships · classes · trial sessions
Gyms & Fitness Studios
Studio enquiries peak when your team is on the floor coaching. We qualify the lead and get them booked for a trial session automatically.
💅
Nails · waxing · tanning
Nail & Waxing Studios
Small studios with one or two staff can't answer and treat at the same time. We make sure no booking walks out the door unanswered.
hear it in action

Sounds like your receptionist. Works every hour of the day.

Your callers speak to a warm, natural voice that knows your business. It answers questions, handles bookings and hands off to your team only when it needs to.

  • Answers in under a second, every time
  • Natural Australian voice and not a robot
  • Books directly into your calendar
  • Handles multiple calls at the same time
  • Full transcript of every call delivered to you
  • Escalates to a human when it matters
Sophie · Melbourne Beauty Studio +61 3 XXXX XXXX
Sophie
Thanks for calling! You've reached Melbourne Beauty Studio. How can I help you today?
Caller
Hi, I'd love to book a facial, do you have anything this week?
Sophie
Absolutely! We have Thursday at 11am or Friday at 2:30pm available. Which works better for you?
Caller
Friday at 2:30 would be perfect.
Sophie
Lovely! Can I grab your name and a mobile number to send you a confirmation?
Caller
Yeah, it's Sarah, 0412 345 678.
Sophie
Perfect Sarah, I've booked you in for Friday at 2:30pm. You'll get a confirmation shortly. We'll see you then!
Call in progress · 1m 38s · Appointment booked ✓
pricing

Simple, all-inclusive pricing

Setup, onboarding and ongoing support included. No lock-in beyond the initial 3-month commitment.

Starter

One voice agent for businesses ready to stop missing calls.

$297/mo
3 month minimum · billed monthly
  • 1 voice agent
  • 200 calls per month
  • Inbound call answering
  • Appointment booking
  • Full setup & onboarding
  • Local Australian number
  • Call transcripts & summaries
  • Outbound follow-up campaigns
  • CRM & calendar integration
Book a chat
Most popular

Pro

Multiple agents and outbound follow-up for growing businesses.

$397/mo
3 month minimum · billed monthly
  • 3 voice agents
  • 500 calls per month
  • Inbound + outbound calling
  • Appointment booking & reminders
  • Full setup & onboarding
  • Local Australian number
  • Call transcripts & summaries
  • Outbound follow-up campaigns
  • CRM & calendar integration
  • Priority support
Book a chat

Enterprise

High-volume calling and custom builds for larger operations.

$597/mo
3 month minimum · billed monthly
  • 10 voice agents
  • 1,500 calls per month
  • Inbound + outbound calling
  • Appointment booking & reminders
  • Custom agent builds
  • Local Australian number
  • Call transcripts & summaries
  • Outbound follow-up campaigns
  • CRM & calendar integration
  • Dedicated support & monthly reviews
Book a chat
Custom

Tailored

For complex requirements, unique call flows or businesses that want to bring their own systems.

Let's talk
Flexible terms available
  • Setup-only option available
  • Bring your own calling system
  • Custom call flows & logic
  • Custom integrations
  • Dedicated onboarding
  • Multi-location support
  • White-label options
Get in touch
hear how it sounds for your business

Want to know what it would sound like for your business?

Fill in your details and we'll call you back with a live demo tailored to your industry. You'll hear exactly what your callers would experience when they ring you.

01

Tell us about your business

Takes less than a minute. No commitment required.

02

We call you with a live demo

You'll receive a real call from a voice agent configured for your industry, so you can hear it firsthand.

03

We build it around your business

If it's a fit, we map out your specific call flow and get you live within days.

Hear how it sounds for your business

Enter your details and we'll call you back with a live demo. No commitment, no sales pitch.

Stop losing bookings to missed calls.

Every unanswered call is a booking that went elsewhere. Let's fix that.

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